Duran & Divrik Law and Consultancy
Consumer Law
A reliable partner for your rights, we stand ready to assist you in your consumer and seller relationships.
Our consumer law consultancy service aims to provide professional support for the legal issues faced by both consumers and sellers. We offer legal guidance on matters such as warranty and return claims, consumer complaints, unfair trade practices, and product-service disputes. Our goal is to protect the rights of both parties while delivering fair and effective solutions. We help you achieve the best results with minimal stress throughout legal processes. By offering reliable and comprehensive consultancy in consumer-seller relationships, we ensure a fair and balanced resolution for all parties involved.
Our Fees
Our fee schedule for cases and matters related to consumer law for the year 2024-2025 is as follows:
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In cases heard by Consumer Courts, the fee is 18% of the value of the disputed product or service, with a minimum of 35,000 TL.
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For matters handled by Consumer Arbitration Committees, the fee is 15,000 TL.
Note: The prices mentioned above do not include costs, VAT, or mediation processes.